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November 19, 2008


Big Chief

The management of the American car companies should be required to drive a Honda, Toyota and Lexus, then take the cars to their respective service departments. If they still don't know what's wrong with the American car industry they should look for a new line of work. The companies have no control of their dealers and their service departments, which are all over the lot and range from terrible to OK.
As an example Lexus dealers do not vary much from state to state.
Detroit is living in the 40's and 50's where owners traded in their cars every 36 months and the cars were built to be traded in for the latest models. Can't blame the workers because the foreign car companies build cars in the US with the same workers. Unless Detroit rethinks their business plan from engineering, production, styling and marketing when this economy improves they'll still be in the same fix.

Roland Cailles

Wow, just wrote the same about the big 3 a few weeks ago. I don't expect a bailout before the new year. As much as I hate the thought of 3 million unemployed, it's time the big 3 face the consequences of poor decisions and failure to innovate.

Thank you for sharing your insights.

Brian Trueblood

OK, I agree with your premise and argument. Now that the auto show has come and gone and the press has been astounded by the incredible shift in the car line-up, what are your thoughts on GM? Has anything in the last 2 months happened to lead you to believe they are going to overcome?

John McDonald -- Former FHer and current GM Spokesman

Dave -- Very insightful. As we now approach a "New GM" with four core brands (yes, Buick still outsells in China these days -- but China outsells the entire US market these days) ... I wonder if you would consider taking another look at the brand strategy? We're spinning off HUMMER, Saturn and Saab ... and Pontiac will close by the end of 2010. We're cutting our dealer body by 40% in the US and Canada to laser-focus our brands through high-profit distribution points. Customers will see higher quality cars with the latest dealership experience.

If you haven't been in an award-winning Malibu, CTS or Enclave, I encourage you to try one out. You may get the shock of your life.

Please give my best to all of my buddies at F-H.

pembroke pines buick

I understand your point. This is really a problem for GM.

Conrad Lynch

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Tari Ledsome

Hmmm, I think GM has learned from past mistakes in marketing and management. Since the company reestablished itself two years ago, they reorganized their line-ups and improved their brand strategy by retaining Chevrolet and GMC.

Drop Suspensions

Well, for everything that happened to Gm they would certainly come back on track one of these days. It's not that GM is that bad.

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